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Knowledgebase: Return/Exchange
How do I cancel an order that has already been processed?
Posted by Justin White on 14 March 2012 03:03 PM
The Autoship agreement states that you must contact us 48 hours prior to your Autoship generation date. The Autoship is for Saturday but it will process the Friday before.  This means that you should contact us by Wednesday with the latest being on Thursday prior to 6:00 PM CST to cancel the autoship.  If your order has already shipped, you will be responsible to return the product to EvolvHealth in order to be refunded.
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USA 1.888.280.9555  l  Mexico 55.8421.3602  l Peru 51.1708.6944  l  Chile  56.2570.8612  l  Colombia 01.800.518.2176
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