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USA 1.888.280.9555
Mexico 55.8421.3602
Peru 51.1708.6944
Chile 56.2570.8612
Colombia 01.800.518.2176

Email: info@evolvhealth.com

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Knowledgebase Articles
If the product to be returned is within our 30 day return policy and is in a resalable condition, you are able to return it. Ple...
The Autoship agreement states that you must contact us 48 hours prior to your Autoship generation date. Please notify EvolvHealt...
If you wish to return your product for a refund, please be advised that per EvolvHealth Policies and Procedures, Evolv cannot...
It normally takes 5-7 business days to refund an order after the order has been returned, but please call EvolvHealth Member Ser...
Refusal of product is not an appropriate way to return product without first discussing the matter with Member Services. Due to ...
If you place an order by mistake during regular business hours, we may be able to cancel the order and void the charge without i...
We are sorry to hear that your product was damaged in transit. UPS unfortunately damages the packaging or even product on occasi...
Customers and Members have 60 days to exchange a cPRIME band in resalable condition and are subject to a 10% exchange fee as wel...
In order to return your order, please include the RMA# (which is the order #) on the front of your case and ship it to the appro...
Evolv offers a 100% 30 day money -back satisfaction guarantee (less shipping charges) to all Preferred Customers and Retail Cust...
Customers and Members have 30 days to return any resalable cPRIME product for a 90% refund, less shipping.
USA 1.888.280.9555  l  Mexico 55.8421.3602  l Peru 51.1708.6944  l  Chile  56.2570.8612  l  Colombia 01.800.518.2176
Email: info@evolvhealth.com
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